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Client portal · Invoices

Invoices, bills and payments

Every invoice from Finvo appears in your client portal, where you can see what each one covers, check what's paid and what's due, and pay securely online. Questions about an invoice go to our team in the portal chat. Your own business bills and receipts go in Documents, for your bookkeeping.

Every Finvo invoice in one placePay onlineQuestions answered in chat
Your invoices

Every Finvo invoice, in one list

Your invoices from us are in the Invoices section of your portal, newest first. Each one shows what it covers and whether it's paid or still due, so you don't have to search your inbox for last month's bill.

  • See what each invoice covers
  • Check what's paid and what's still due
  • Pay securely online, inside the portal
  • Keep past invoices for your own records
Paying

Paying an invoice in three steps

No cheques to post and no account numbers to read out over the phone.

  1. Open the invoice

    Log in at portal.finvo.ca or in the Finvo mobile app and go to Invoices. Unpaid invoices show as due.

  2. Check it

    Read what it covers. If something doesn't look right, send us a chat message before you pay and we'll go through it with you.

  3. Pay online

    Pay inside the portal over a secure, encrypted connection. The invoice then shows as paid.

Bills and pricing

Our invoices, and your own bills

Your business bills

Bills from your suppliers and your receipts aren't paid through the portal. Upload them to Documents so we can record them in your books.

Uploading documents

How your price is set

We confirm your price after a free call, before any work starts, so your invoices match what we agreed. Our prices are shown before GST.

See pricing

A question about a bill

Ask in the portal chat, or call us during office hours. We'll explain what an invoice covers and sort out anything that's wrong.

About portal chat
Questions

Invoices and payments, answered

Where do I find my Finvo invoices?

In the Invoices section of your client portal, at portal.finvo.ca or in the Finvo mobile app. Each invoice shows what it covers and whether it's paid or still due.

How do I pay an invoice?

Open the invoice in your portal and pay online. Payment happens inside the portal over a secure, encrypted connection, and the invoice then shows as paid.

Can I pay another way?

If paying online in the portal doesn't suit you, call (236) 300-3322 or email contact@finvo.ca and we'll go through the other options with you.

Something on my invoice looks wrong. What do I do?

Send us a message in the portal chat, or call during office hours, before you pay. We'll explain what it covers and correct anything that's wrong.

Do your invoices include GST?

Our prices are shown before GST, and GST is added on your invoice.

Where do my own business bills go?

Upload your supplier bills and receipts to the Documents section of your portal, so we can record them in your books. They aren't paid through the portal.

Need a hand?

Questions about an invoice? We'll explain it

Send us a chat message in the portal, or call or email during office hours, Monday to Friday, 9 am to 5 pm PT/MT. Not a client yet? Book a free 15-minute call and we'll confirm your price before any work starts.

Which office?

Book a free 15-minute call

15-minute calls every weekday at 10 am and 2 pm Pacific (11 am and 3 pm Mountain), except holidays.

Free 15-minute callVideo or phoneIn person in Surrey, Edmonton and Courtenay

Call (236) 300-3322Email contact@finvo.caMon–Fri, 9 am – 5 pm PT/MT5.0 on Google · 92 reviews